Remote Customer Support Representative (Entry-Level)

Xperience Xscape Travels; Lazio; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A travel support company in Italy is seeking a Remote Customer Support Representative to assist customers with booking inquiries and issues. The ideal candidate enjoys helping others and is willing to learn. This role offers a great opportunity to begin a career in customer service within the travel industry. Excellent communication skills and a passion for customer service are essential.

Competenze

• No prior experience required.
• Strong problem-solving skills and patience.
• Excellent communication (written and verbal).
• Comfortable working with email, chat, and phone support systems.
• Willingness to learn and adapt to new technologies.

Mansioni

• Assist customers with booking inquiries and issues.
• Provide support for travel needs via email, chat, and phone.

Conoscenze

Problem-solving skills

Excellent communication

Adaptability to new technologies

Descrizione del lavoro

As a Remote Customer Support Representative, you’ll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs. This position is perfect for someone passionate about helping others and starting their career in customer service within the travel industry. You will be trained on all systems and processes.

Requirements

• No prior experience required
• Strong problem-solving skills and patience
• Excellent communication (written and verbal)
• Comfortable working with email, chat, and phone support systems
• Willingness to learn and adapt to new technologies