Remote Customer Support Representative

Xperience Xscape Travels; Remoto; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

A travel services company is seeking a Remote Customer Support Representative in Genoa. This entry-level position is perfect for individuals passionate about helping others in the travel industry. You will assist customers with their booking inquiries and provide support through various communication channels. Comprehensive training on the systems and processes will be provided, making this an excellent opportunity to start your career in customer service.

Competenze

• No prior experience required.
• Strong problem-solving skills and patience.
• Comfortable working with email, chat, and phone support systems.
• Willingness to learn and adapt to new technologies.

Mansioni

• Assist customers with booking inquiries, issues, and travel needs.
• Provide support through email, chat, and phone.
• Learn all systems and processes required for the role.

Conoscenze

Problem-solving skills

Patience

Adaptability to new technologies

Descrizione del lavoro

Remote Customer Support Representative (Entry-Level)

• Genoa, Metropolitan City of Genoa, Italy

As a Remote Customer Support Representative, you’ll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs. This position is perfect for someone passionate about helping others and starting their career in customer service within the travel industry. You will be trained on all systems and processes.

Requirements:

No prior experience required

Strong problem-solving skills and patience

Comfortable working with email, chat, and phone support systems

Willingness to learn and adapt to new technologies