Remote Customer Service Specialist – Quotes & Support

Altro; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading company in life sciences is seeking a Customer Service Representative to support Field Service Engineers and manage customer inquiries. This role offers a remote working option from Genoa, Italy, and requires a high school diploma and C1 level English and Italian skills. Ideal candidates will have previous experience in order administration and familiarity with CRM systems such as Salesforce and Oracle. Join us to make a meaningful impact in the field of science and technology.

Servizi

Flexible working arrangements

Comprehensive health care program

Paid time off

Competenze

• Strong English and Italian language skills at C1 level.
• High School diploma or equivalent is required.
• Experience in order administration within a service environment is a plus.

Mansioni

• Collaborate with Field Service Engineers on requests.
• Manage quote processing and invoicing tasks.
• Resolve customer complaints effectively.

Conoscenze

C1 Level Language Skills (English + Italian)

Interpersonal skills

Order administration

Formazione

High School diploma (A level), apprenticeship or equivalent

Strumenti

Salesforce

Oracle

Descrizione del lavoro

A leading company in life sciences is seeking a Customer Service Representative to support Field Service Engineers and manage customer inquiries. This role offers a remote working option from Genoa, Italy, and requires a high school diploma and C1 level English and Italian skills. Ideal candidates will have previous experience in order administration and familiarity with CRM systems such as Salesforce and Oracle. Join us to make a meaningful impact in the field of science and technology.