Remote Bilingual VA (Italian/English) - Weekend Support

Xenia; Bari; Remoto; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

A short-term rental business is seeking a bilingual Virtual Assistant fluent in Italian and English to manage guest support remotely on weekends. Responsibilities include handling guest messages and assisting with check-in/out processes. Strong communication skills and hospitality experience are essential for ensuring positive guest experiences. This remote role enables you to work from anywhere during weekends from 9 a.m. to 11 p.m. CET.

Mansioni

• Manage guest messages via PMS and WhatsApp.
• Assist guests during check-in and check-out processes.
• Respond promptly and professionally to guest inquiries.
• Follow established procedures and communication templates.
• Ensure a smooth and positive guest experience.

Conoscenze

Customer Support

Hospitality & Tourism

Short-Term Rental Operations

Fluency in Italian and English

Excellent communication skills

Time management skills

Familiarity with digital tools

Descrizione del lavoro

A short-term rental business is seeking a bilingual Virtual Assistant fluent in Italian and English to manage guest support remotely on weekends. Responsibilities include handling guest messages and assisting with check-in/out processes. Strong communication skills and hospitality experience are essential for ensuring positive guest experiences. This remote role enables you to work from anywhere during weekends from 9 a.m. to 11 p.m. CET.