Quality Engineer

Cavotec; Liguria; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading engineering company in Italy is seeking a Quality Manager to manage customer claims and oversee Quality Assurance processes. The ideal candidate will have a technical background and experience in Quality Department with strong problem-solving skills. Knowledge of English and Italian is mandatory for this role, which aims to enhance internal quality processes and customer satisfaction.

Competenze

• 2-3 years of experience in Quality Department and Claims management.
• Mandatory knowledge of English and Italian.

Mansioni

• Manage and handle Customers Quality issues leading the problem solving process.
• Coordinate the team during root cause analysis and implementation of corrective actions.
• Monitor and report KPI and provide regular trend analysis.

Conoscenze

Problem solving skills

Process improvement and Quality Assurance

Statistical knowledge

Good knowledge of mechanical drawing

Microsoft Office

Driving for results and measurements capability

Formazione

High school diploma with a technical specialization or Bachelor's degree in Mechanical, Electrical, Manufacturing Engineering

Descrizione del lavoro

Summary

This candidate will manage customer and internal claims, being the link between the Customer and the Operations departments and managing Quality Assurance and Quality topics.

Responsibilities

• Manage and handle Customers Quality issues leading the problem solving process and releasing reports (8D Report, A3 Report, Chicago, 5 Why, etc), by coordinating the team during root cause analysis, definition and implementation of corrective actions, until the effectiveness verification and the closure.
• Manage the link between Customer and Operations departments by improving the Quality Assurance and internal processes with team.
• Monitor and report KPI and provide regular trend analysis.

Qualifications

• High school diploma with a technical specialization or Bachelor's degree in Mechanical, Electrical, Manufacturing Engineering
• Previous 2-3 years of experience in Quality Department and in Claims management
• Good knowledge of mechanical drawing
• Experience working with Suppliers
• Knowledge of Microsoft Office
• Process improvement and Quality Assurance
• Statistical knowledge
• English and Italian language is mandatory
• Problem solving skills
• Driving for results and measurements capability

Candidates not in line with the requirements will not be considered.

Please attach your updated CV in English to your application.