Product Specialist HPLC, GC / LC-MS

Sentinel Diagnostics; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading diagnostic solutions provider in Milan is seeking a PRODUCT SPECIALIST for the installation and demonstration of chromatography products. The ideal candidate will have 2–3 years of experience in the IVD sector, strong communication skills, and a scientific degree. Proficiency in LC-MS / MS is required. Willingness to travel is essential for this role.

Competenze

• At least 2–3 years of experience in a similar role, preferably within the IVD sector.
• Excellent knowledge of English.
• Willingness to travel on business.

Mansioni

• Installation and demonstration of Chromatography / LC-MS / MS products at client premises.
• Market and competition analysis to evaluate new products.
• Customer management to ensure complete satisfaction through on-site technical support.

Conoscenze

Knowledge of LC-MS / MS

Strong communication and interpersonal skills

Results orientation

Proactivity

Teamwork skills

Formazione

Scientific degree

Strumenti

HPLC

GC

Descrizione del lavoro

Overview

Sentinel Diagnostics, leader in the Development and Production of IVD Diagnostic Kits for Clinical Chemistry, Immunology, Molecular Diagnostics, Chromatography and Rapid Test, is looking for a :

PRODUCT SPECIALIST – HPLC / GC / LC-MS (Liquid Chromatography–Mass Spectrometry)

Responsibilities

• Installation and demonstration of Chromatography / LC-MS / MS products at client premises
• Laboratory activities (on-site and in-field) and data processing to support product applications in pre- and post-sales phases
• Market and competition analysis to evaluate new products
• Handling of hotline, customer service mailbox, and complaints according to internal procedures
• Customer management to ensure complete satisfaction through on-site pre- and post-sales technical support (including installations), troubleshooting, training, and remote follow-up
• Drafting and management of official communications to customers regarding the products
• Analysis of technical requirements in tenders, identification of products to be offered and related technical documentation, and, if necessary, drafting of customized marketing material
• Attendance at national and international congresses, scientific events, and participation in workshops

Requirements

• Scientific degree
• At least 2–3 years of experience in a similar role, preferably within the IVD sector
• Knowledge of LC-MS / MS (Liquid Chromatography–Mass Spectrometry), Chromatography–Mass Spectrometry, GC (Gas Chromatography), or HPLC (High Performance Liquid Chromatography)
• Excellent knowledge of English
• Strong communication and interpersonal skills
• Results orientation, proactivity, entrepreneurial mindset, and teamwork skills
• Willingness to travel on business

Location

Milan (MM1 Bisceglie), willing to travel on business

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