Part-Time IT Support Specialist - On-Site in Vicenza

BCIC Swiss; Vicenza; In loco; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A technology support firm in Italy is looking for an IT Support Specialist to provide technical assistance in Vicenza. Responsibilities include troubleshooting hardware and software issues, maintaining incident reports, and working with third-party vendors. Candidates must hold a valid work permit in Italy and be proficient in English. This position requires on-site work with flexible hours (10-20 hours per week).

Competenze

• Must hold a valid work permit in Italy.
• English language proficiency is mandatory.

Mansioni

• Provide first- or second-level contact and problem resolution.
• Work with third-party vendors to remediate complex AV issues.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS.
• Perform repairs on desktops, laptops, and printers.

Conoscenze

Troubleshooting network connectivity

Diagnostic tools usage

Windows OS support

Microsoft Office troubleshooting

Basic Mac OS knowledge

Descrizione del lavoro

A technology support firm in Italy is looking for an IT Support Specialist to provide technical assistance in Vicenza. Responsibilities include troubleshooting hardware and software issues, maintaining incident reports, and working with third-party vendors. Candidates must hold a valid work permit in Italy and be proficient in English. This position requires on-site work with flexible hours (10-20 hours per week).