Online Travel Coordinator

Destinytravel; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A travel coordination company is seeking an Online Travel Coordinator to support travelers in planning their journeys. In this fully remote role, you will manage inquiries, assist with itinerary changes, and provide clear destination guidance. Ideal candidates should possess strong communication skills, attention to detail, and a genuine passion for travel. Join a supportive team environment with opportunities for professional growth in the exciting travel industry.

Servizi

Fully remote position

Flexible scheduling

Access to training resources

Exclusive travel perks

Professional growth opportunities

Competenze

• Customer service experience preferred but not required.
• Genuine passion for travel and helping others.

Mansioni

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Conoscenze

Strong written and verbal communication skills

Excellent attention to detail

Organizational skills

Comfort learning digital tools

Customer service experience

Descrizione del lavoro

As a Online Travel Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs.

At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.

Key Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Benefits

• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

What We’re Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.
• Genuine passion for travel and helping others.