Online Travel Coordinator

Destinytravel; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A travel services company is seeking an Online Travel Coordinator to support travelers from planning to return. In this fully remote role, you will handle inquiries, assist with itinerary changes, and provide guidance on destinations. Candidates should have strong communication skills, a passion for travel, and ideally some customer service experience. The role offers flexible scheduling and opportunities for professional growth within the travel industry.

Servizi

Flexible scheduling

Training resources

Exclusive travel perks

Collaborative team environment

Opportunities for professional growth

Competenze

• Strong communication skills, both written and verbal.
• Customer service experience preferred.
• Attention to detail and strong organizational skills.
• Comfortable learning and using digital tools.
• A genuine passion for travel and helping others.

Mansioni

• Handle inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes and cancellations.
• Provide destination information and travel requirement guidance.
• Confirm trip details and follow up before departure.
• Resolve concerns with empathy and timely communication.

Conoscenze

Strong written and verbal communication skills

Customer service experience

Attention to detail

Organizational skills

Comfort with digital tools

Passion for travel

Descrizione del lavoro

As a Online Travel Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs.

At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.

Key Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Benefits

• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

What We’re Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.
• Genuine passion for travel and helping others.