Multilingual Support Specialist (Italian/French/EN)

Octorate; Roma; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A hospitality tech company in Rome is seeking a Customer Support Assistant to join their team. The role involves supporting clients during onboarding, assisting with customer support through various channels, and contributing to CRM updates. Fluency in Italian, French, and English is required, along with experience in Technical Support or Customer Care. The company offers structured training and career growth opportunities in a collaborative environment.

Servizi

Structured training and mentorship

Career growth opportunities

Collaborative work environment

Competenze

• Proven experience in Technical Support or Customer Care positions.
• Availability to work on-site in Rome.

Mansioni

• Support the onboarding process for new clients.
• Assist colleagues in providing customer support via email, chat, and phone.
• Help update CRM and support tools with accurate client information.
• Contribute to collecting customer feedback.

Conoscenze

Fluency in Italian

Fluency in French

Fluency in English

Technical Support experience

Customer Care experience

Descrizione del lavoro

A hospitality tech company in Rome is seeking a Customer Support Assistant to join their team. The role involves supporting clients during onboarding, assisting with customer support through various channels, and contributing to CRM updates. Fluency in Italian, French, and English is required, along with experience in Technical Support or Customer Care. The company offers structured training and career growth opportunities in a collaborative environment.