Motion global IS Service Manager for R&D, engineering and product management

ABB; Sesto San Giovanni; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading company in automation solutions is seeking a Motion global IS Service Manager for R&D, engineering, and product management. This hybrid role focuses on managing PLM and CAD applications, ensuring effective service delivery, and leading high-performing teams. The ideal candidate has over 7 years of experience in relevant fields and strong operational skills. Competitive compensation offered for candidates who meet the requirements in Italy, specifically in Sesto San Giovanni.

Competenze

• Minimum of 7+ years of experience in PLM/CAD or Engineering Applications.
• Experience in leading IS teams is mandatory.
• Strong understanding of business processes and technologies.

Mansioni

• Deliver and maintain IS solutions aligned with business needs.
• Manage cloud infrastructure and PLM applications.
• Lead application lifecycle management and service delivery.

Conoscenze

PLM/CAD Applications

Team Leadership

IS Development and Operations Skills

Problem-Solving

Project Planning and Execution

ITIL Processes

Information Management

Formazione

Bachelor's degree in Information Management or related field

Strumenti

Cloud Hosting

Descrizione del lavoro

Motion global IS Service Manager for R&D, engineering and product management

Motion global IS Service Manager for R&D, engineering and product management

This position reports to: IS Domain Lead - R&D, Engineering & Pro Mgmt.

ABB Motion, a global leader in motors and drives, is at the core of accelerating a more productive and sustainable future. We innovate and push the boundaries of technology to contribute to energy efficient, decarbonizing and circular solutions for customers, industries, and societies. With our digitally enabled drives, motors and services we support our customers and partners to achieve better performance, safety and reliability. To help the world’s industries outrun – leaner and cleaner, we deliver motor-driven solutions for a wide range of applications in all industrial segments. Building on over 140 years of domain expertise in electric powertrains, our more than 22,000 employees across 100 countries learn and improve every day. go.abb/motion

This role is open globally, but locations are set in one of our major ABB Motion locations, e.g., in Finland, Poland, India, Italy, Germany, or Spain.

The work model is hybrid and working under European time zone will be expected.

As IS Service Manager for R&D, engineering and product management, you are accountable for all measures that support the applications falling within the scope of Motion IS PLM Domain. Major focus would be on Application Management of PLM, CAD and integrated Platforms with functional management of Support Teams to deliver IS application Services meeting the demand generated by the Domain at agreed SLAs with Business.

The IS Service Manager is responsible for overseeing all activities related to the applications within the Motion IS PLM Domain. This role focuses on managing PLM, CAD, and integrated platforms, ensuring the effective delivery of IS application services that meet the domain's demands and agreed‑upon SLAs.

Key Responsibilities

• Deliver and maintain IS solutions within the assigned domain, ensuring alignment with business needs and compliance standards.
• Manage cloud infrastructure and PLM applications, focusing on performance, security, and cost optimization.
• Oversee end‑to‑end service delivery, including project management, testing, training, user support, and quality assurance.
• Ensure compliance and security through regular audits, adherence to ABB policies, and proactive risk management.
• Lead application lifecycle management, including deployments, hosting, incident handling, and service desk coordination.
• Drive continuous improvement in service delivery processes, asset management, and license/infrastructure cost efficiency.
• Support strategic planning and budgeting, collaborating with stakeholders on roadmaps, RFPs, and cost forecasting.
• Build and lead high‑performing teams, ensuring skills development, resource planning, and alignment with service levels.
• Ensure alignment of application with business strategy and needs.
• Define and monitor the Service Level Agreement (SLA) for the applications in agreement with business requirements and application delivery organization.

Qualifications

• A minimum of 7+ years of relevant experience working on PLM/CAD or other Engineering Applications
• A prior experience in leading IS team(s) is mandatory
• Excellent IS developing and operations skills, deep understanding of the overall context of business processes & technologies
• Experience of identifying and resolving issues between team members or other teams
• Capacity to translate business requirements into technical IS capabilities and solutions
• Relevant experience in project planning and execution as well as economic aspects of system management and life cycle
• Sound knowledge of ITIL processes & very good knowledge of IS Infrastructure (Cloud Hosting)
• Strong in information management, computer systems, business engineering or similar field

We value people from different backgrounds. Could this be your story? Apply today or visit careers.abb to read more about us and learn about the impact of our solutions across the globe. Arvostamme eri taustoista tulevia ihmisiä. Voisiko tämä olla sinun tarinasi? Hae jo tänään tai vieraile osoitteessa www.abb.com lukeaksesi lisää meistä ja saadaksesi tietoa ratkaisujemme vaikutuksesta ympäri maailmaa.

96509770

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Automation Machinery Manufacturing