Merchant Growth & Retention Manager

JR Italy; Varese; In loco; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

An innovative fintech company is seeking a proactive Account Manager to cultivate and grow merchant relationships. This role is crucial in ensuring the satisfaction and profitability of a diverse portfolio. You will be responsible for upselling services, preventing churn, and providing back-office support. Join a dynamic team backed by significant funding, and play a key role in shaping the future of payments and BNPL solutions. If you're driven by relationship-building and business success, this opportunity is perfect for you.

Competenze

• Bachelor’s degree required, field of study is flexible.
• Fluency in English is a must.

Mansioni

• Manage and nurture a portfolio of merchants to ensure satisfaction.
• Promote additional products and services to enhance merchant relationships.
• Proactively address potential issues to prevent churn.

Conoscenze

Account Management

Customer Relationship Management

Upselling

Cross-Selling

Problem Solving

Fluency in English

Formazione

Bachelor's Degree

Descrizione del lavoro

An innovative fintech company is seeking a proactive Account Manager to cultivate and grow merchant relationships. This role is crucial in ensuring the satisfaction and profitability of a diverse portfolio. You will be responsible for upselling services, preventing churn, and providing back-office support. Join a dynamic team backed by significant funding, and play a key role in shaping the future of payments and BNPL solutions. If you're driven by relationship-building and business success, this opportunity is perfect for you.