Member Experience Specialist — Fitness Club

Planet Fitness; Campania; In loco; EUR 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

A fitness center franchise in Campania seeks a Member Services Representative to provide exceptional customer service, interact positively with members, and manage front desk activities. Candidates should have a strong customer service background and a passion for fitness. Responsibilities include greeting members, answering questions, and maintaining a clean environment. This role is perfect for motivated individuals seeking to make a difference in a dynamic setting.

Competenze

• Customer service background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Mansioni

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities, including answering phones.
• Facilitate updates to member accounts.
• Assist in maintaining club cleanliness.

Conoscenze

Customer service skills

Basic computer proficiency

Strong listening

Empathy

Problem solving

Descrizione del lavoro

A fitness center franchise in Campania seeks a Member Services Representative to provide exceptional customer service, interact positively with members, and manage front desk activities. Candidates should have a strong customer service background and a passion for fitness. Responsibilities include greeting members, answering questions, and maintaining a clean environment. This role is perfect for motivated individuals seeking to make a difference in a dynamic setting.