Manager, Client Services

Pulse Advertising; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading advertising agency in Milan is seeking a Client Service Manager to manage and develop client relationships. The role involves creating sales pitches and analyzing performance to drive growth. Applicants should have at least three years of experience in client management in a social media context, along with strong communication skills in Italian and English. This full-time position offers an opportunity to work within a diverse and ambitious team.

Competenze

• At least three years of professional experience in sales or client management in a social media agency.
• Excellent communication and negotiation skills in Italian and English.
• Ability to prepare reports and analyze performance results.

Mansioni

• Manage, advise, and develop client relationships strategically.
• Create compelling sales pitches and present them to clients.
• Prepare reports and project evaluations to identify optimization opportunities.

Conoscenze

Customer Service

Client Management

Negotiation Skills

Report Analysis

Sales Strategies

Descrizione del lavoro

Short title

Win and grow client relationships

Introduction

Building client relationships delivering convincing sales pitches and managing projects. Is that where you shine You understand social media KPIs and know how to help clients succeed in the digital space Then strengthen our Client Services Team as a Client Service Manager (m / f / d)!

Your tasks

• You are responsible for managing advising and strategically developing our client relationships
• You independently create compelling sales pitches and present them to our clients
• You prepare reports and project evaluations analyze performance results and identify optimization opportunities
• You develop new sales strategies and actively contribute to improving project workflows

Your skills

• Driven. Passionate. Diverse. Equal. These are values you identify cherish
• You have at least three years of professional experience in sales or client management and consulting in a social media agency
• You enjoy creating calculations and reports to identify optimization opportunities and proactively drive growth
• You are a true team player with excellent communication and negotiation skills in both Italian and English

About us

We make advertising meaningful.

Co-founded by Lara Daniel and Christoph Kastenholz in 2014 Pulse Advertising was born with a vision to make advertising meaningful. What we do We enable brands to win and retain customers on social media and do all that works for that : influencer marketing paid social advertising and social media management. By today we have grown to offices across several countries and a team of 100 people all pursuing that 1 vision. We are thought leaders in our space and believe in sharing that journey with other people who are ambitious and think big!

As an employer we stand for equal opportunities and we are committed to diversity in our teams regardless of age disability race religion nationality sexual orientation ethnic origin or gender.

Required Experience: Manager

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type : Full-Time

Experience : years

Vacancy : 1