M&E Coordinator

The Social Hub; Roma; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A dynamic hospitality company in Rome is seeking a Meeting & Events Coordinator to drive commercial results and coordinate bookings. The ideal candidate will have 1-2 years of relevant experience, be fluent in Italian and English, and possess strong organizational skills. Responsibilities include developing customer accounts, managing event details, and providing excellent guest experiences. Join a multi-national team and help shape the future of hospitality in the heart of Rome.

Servizi

Dynamic work environment

Future growth opportunities

Discounts at all properties in Europe

Fun workplace with events

Competenze

• 1-2 years of relevant work experience in hospitality is a plus.
• Positive and can-do attitude towards teamwork.
• Willing to relocate to the Rome-area.

Mansioni

• Coordinate Meeting & Event bookings and co-working spaces.
• Develop customer accounts to drive business.
• Prepare, update and file all correspondence.

Conoscenze

Fluent in Italian

Fluent in English

Excellent communication skills

Sales driven

Organizational skills

Problem-solving skills

Attention to detail

Descrizione del lavoro

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events?

Located in the heart of the Capital City of Italy, one of the richest in history and culture in Europe while looking at the future, The Social Hub Rome is the fourth Social Hub in Italy after Florence Lavagnini, Florence Belfiore and Bologna. Situated in the dynamic neighborhood of San Lorenzo, surrounded of local bars, restaurants & shops, with a strong artistic and cultural atmosphere, The Social Hub Rome will operate around 392 rooms, a 10,500 m2 park, a thriving co-working community, restaurants and a rooftop with a pool. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Roman community?

As our brand new Meeting & Events Coordinator, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings and co-working spaces for our location in Rome.

No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You’ll make sure that people will easily find us and come to connect in our hotel to experience our ‘one of a kind’, unique spaces. You’ll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience.

What You’ll Do

• You’re our go to person when it comes to taking questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails
• You’ll develop customer accounts to drive business into TSH Rome and to increase market/customer share in all revenue streams
• You’ll work within current business strategies and recognizing potential opportunities
• From admin to hosting, you’ll do it all. You’ll prepare, update and file all correspondence
• You’ll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department
• You’ll host meetings together with the banqueting department/stakeholders
• You’re responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business
• You will assist in the coordination of the co-working spaces
• You’ll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments
• You’ll compile statistics and reporting for our cluster management and commercial teams
• You’ll support with the creation and roll out of the local commercial strategy

Who You Are

• You have at least 1-2 years of relevant work experience - hospitality is a plus
• You’re fluent in Italian and English with excellent communications skills (verbal as well as written)
• You’re living in the Rome-area or willing to relocate
• You have a positive, can-do attitude towards working within a team
• You’re highly organized and with a high level of attention to detail
• You’re a multi-tasker with strong problem-solving skills and a hands-on mentality
• You’re sales driven and commercially savvy. Cross and upselling is a second nature to you
• You’re extremely guest and service-oriented

What We Offer

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change.
• The chance to learn and grow in your role with the potential for future growth
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.