Luxury Travel Consultant – Customer Experience

Prestige Travel Agency by Mich; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading travel agency is looking for a Travel Experience Specialist (Luxury & Leisure) to deliver high-quality support and manage exceptional travel experiences for clients. The role is fully remote, offering flexible scheduling and opportunities for career development. Ideal candidates will have strong communication skills, customer service experience, and attention to detail. This position also includes travel-related perks and a collaborative team culture.

Servizi

Flexible work schedule options

Career development opportunities

Travel-related perks and industry discounts

Competenze

• Experience in customer service is preferred.
• Ability to work independently in a remote environment is required.
• Strong attention to detail with organized record-keeping.

Mansioni

• Provide responsive customer support via phone, email, and online.
• Assist clients with travel reservations and updates.
• Communicate essential travel details and documentation.

Conoscenze

Strong communication and interpersonal skills

Customer service experience in travel or hospitality

High level of organization and attention to detail

Comfortable using digital tools

Passion for travel

Strumenti

Booking platforms

Communication software

Descrizione del lavoro

About the Position

Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support and smooth coordination for clients before, during and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail and a commitment to excellence while working from the comfort of your home.

What Youll Do

• Provide responsive and professional customer support via phone, email and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates and special accommodations
• Communicate essential travel details, documentation requirements and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

What Were Looking For

• Strong communication and interpersonal skills
• Customer service experience in travel, hospitality or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms and communication software
• Passion for travel and creating positive client experiences

Why Join Us

• Fully remote position (work from anywhere within approved locations)
• Flexible work schedule options
• Career development and advancement opportunities
• Travel-related perks and industry discounts
• Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Prestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.

Key Skills

• Computer Science
• user experience
• User Interface
• SME
• CSS
• Interaction Design
• Windows
• Android
• Usability Studies
• Visual Design
• HTML
• User Research
• JavaScript
• Web Services
• Wireframes

Employment Details

• Employment Type: Full Time
• Experience: years
• Vacancy: 1