Luxury Front Office Lead – Guest-Centric VIP Service

AccorHotel; Venezia; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury hotel brand is seeking an Assistant Front Office Manager in Venice, Italy. The successful candidate will oversee Front Office operations and guest services while providing leadership to the team. Responsibilities include ensuring exceptional guest service, managing operations, handling escalated issues, and training staff. Applicants should have prior experience in a 5-star hospitality environment and a degree in hospitality management is preferred. This role offers opportunities for career growth and a competitive salary package.

Servizi

Competitive salary package

Employee benefit card for discounted rates

Learning and development opportunities

Competenze

• Proven experience as an Assistant Front Office Manager or Front Office Supervisor in a luxury or 5-star hospitality environment.
• Strong knowledge of luxury hospitality standards and Front Office operations.
• High proficiency in hotel property management systems.

Mansioni

• Assisting in the management of all Front Office operations.
• Supporting the implementation of Front Office policies and service initiatives.
• Training, coaching, and developing team members.

Conoscenze

Leadership

Interpersonal skills

Problem-solving

Communication

Guest service

Formazione

Bachelor's degree in hospitality management

Strumenti

Hotel property management systems

Descrizione del lavoro

A luxury hotel brand is seeking an Assistant Front Office Manager in Venice, Italy. The successful candidate will oversee Front Office operations and guest services while providing leadership to the team. Responsibilities include ensuring exceptional guest service, managing operations, handling escalated issues, and training staff. Applicants should have prior experience in a 5-star hospitality environment and a degree in hospitality management is preferred. This role offers opportunities for career growth and a competitive salary package.