Overview
Please, only apply if you have a valid Attorney at Law license and are authorized to practise law by the Regulation Authority in ITALY. Instead of a CV, please attach a simple Word file describing your experience in airline passenger claims under EU261 / 2004 or baggage claims under Montreal Convention in English.
About Us
At AirAdvisor, we are dedicated to ensuring air travelers receive the compensation they are entitled to for flight disruptions. We launched a new service for baggage claims (lost, delayed, and/or destroyed luggage) in June 2025. We are present in the EU, UK, and other international markets, focusing on protecting air passenger rights globally. We have processed over 500,000 claims for clients from 221 countries, with a 4.7-star rating from 25,850+ reviews, in 21 languages (9 more forthcoming). AirAdvisor is a fast-growing startup with plans for international expansion and aims to reach 1 million claims by the end of 2026.
We seek a highly skilled Litigation Lawyer specializing in consumer flight claims (typically via small claims procedure) to lead in-court collections, owning or pursuing a boutique law firm in Italy. Pre-court collections are managed by a team of paralegals. You will file batches of court cases to collect compensation and/or reimbursement of Out-of-Pocket Expenses (OPE) incurred by passengers and/or recover ticket refunds. AirAdvisor handles three types of airline claims: EU261 compensation for delays, cancellations, and denied boarding; and three types of baggage claims under the Montreal Convention: lost, delayed, and/or destroyed luggage.
If a court decision is deemed unfair, we may consider escalating to change the law where feasible. There may be PR opportunities surrounding court victories and essential legal issues for public awareness. This is an excellent opportunity for high performers who can self-perform, have strong litigation experience, and are passionate about advocating consumer rights in the airline industry.
The candidate must be free from conflicts of interest and free to litigate claims against different airlines.
Requirements :
- A valid Attorney at Law license in Italy and professional liability insurance.
- A law degree from an accredited institution.
- Experience with small claims, consumer rights, or aviation law is a plus, but is not required.
- Knowledge of relevant consumer protection laws and aviation regulations is a plus, but is not required.
- Proven track record of success in in-court collection.
- Strong analytical and problem-solving skills to assess case merits, conduct legal research, and develop effective legal strategies.
- Ability to manage a caseload, prioritize tasks, meet deadlines, and track statute of limitations.
- Experience in automating and standardizing claims management processes to scale up quickly.
Responsibilities :
- Act as the legal representative of AirAdvisor in Italy, handling all legal matters and claims filed within the jurisdiction. If setting up a law firm in Italy were feasible, you would be expected to assist in this matter, including, but not limited to, corporate structuring, registering Mr. Anton Radchenko on the official list of foreign legal counsels in Italy, and other formalities.
- Pre-court collections and out-of-court settlements.
- Prepare and file batches of approx. 200+ legal new claims monthly in Italian courts against various airlines for the purpose of recovering:
- a) Compensation under EU Regulation 261 / 2004 and/or Turkish SHY Regulation for flight delays, cancellations, and denied boarding.
- b) Reimbursement of out-of-pocket expenses incurred by passengers under EU261 / 2004, and/or the Montreal Convention.
- c) Ticket refunds owed to passengers under applicable legal frameworks.
- d) Handle baggage-related claims, including cases of delayed, damaged, or lost luggage, in accordance with the Montreal Convention and/or Warsaw Convention.
Responsibilities (continued) :
- Respond comprehensively and assertively to airline legal defenses, including substantive arguments as well as procedural and jurisdictional challenges.
- Lead the enforcement of court judgments, including initiating enforcement proceedings and coordinating with bailiffs or enforcement authorities when necessary.
- Engage in court-led settlement negotiations, and where applicable, represent AirAdvisor’s interests in securing favorable in-court settlements.
- Maintain complete and accurate legal case files, ensuring all work complies with Italian legal ethics, data protection regulations, and professional standards. Conduct thorough legal research and comparative analysis to compile best practices for managing recurring legal issues in airline and consumer rights litigation.
- Stay informed about developments in consumer protection law, aviation regulations, EU regulations, and judicial precedents to provide updated, authoritative legal advice and representation.
- Where applicable, pursue legal remedies, including appeals, if a court decision is unjust, and advocate for legislative changes if strategically feasible.
- Support the optimization and automation of claims management workflows, leveraging legal technology solutions, including AI-based tools, to improve efficiency and scalability.
- Identify and propose new civil claims opportunities viable under Italian law with low-value, high-volume litigation potential (e.g., cross-jurisdictional research across EU/UK to adapt for Italy).
- Represent AirAdvisor in local media, coordinate with PR to leverage public relations around landmark rulings or critical legal developments to enhance public awareness of consumer rights.
- Review and vet content as needed, serving as in-country content reviewer of record to build local trust and authority.
- Advocate for passenger and consumer rights within the airline and travel industry, promoting fair treatment and legal protection for air travellers.
Soft skills :
- Professional, ambitious, and open to testing new AI optimization solutions and new approaches to the claims management process.
- Self-aware, honest, and able to take responsibility for mistakes while driving continuous improvement.
- Result-oriented, with a proven ability to deliver fast and make a significant impact on business.
- A results-driven approach, demonstrating initiative and the ability to manage multiple projects simultaneously.
- Exceptional problem-solving skills and creative thinking abilities.
- Independent, able to act as a universal player, capable of working independently without constant supervision.
- Devotion, eager to make a significant impact on customer satisfaction, with a willingness to go above and beyond to achieve goals.
- Excellent communication skills, with the ability to articulate complex ideas clearly and concisely.
We offer :
- Remote-first culture with flexible start and end times. Your working hours will be easily registered in our time-tracking application, so you will have the flexibility to adjust your working day according to your needs and capacities.
- Paid Time Off & Public Holidays – because work-life balance matters.
- Annual pay review and performance-based bonuses.
- Professional Growth Opportunities – work on a global expansion and new market entry.
- Dynamic work and a chance to learn how to utilize your skills in an absolutely new way.
- Supportive Team Culture – Work with smart, passionate, and friendly colleagues who value collaboration.
- International Team - colleagues located in 11 countries around the globe.
- Job Type : Indefinite-term Service Agreement or a B2B Contract.
If you are ready to take on a high-impact role in a fast-growing company, apply now, and let\'s fight for airline passenger rights globally!
Our Recruitment Process :
- Application screening: If your profile matches our current business needs, our Talent Acquisition Manager will invite you to the HR interview.
- HR interview: Please research about our company and industry, and be prepared to discuss your achievements. If you wish, you can send us the summary of your achievements in advance of the interview to help us prepare.
- Interview with the CEO: The CEO will discuss your functional experience, achievements, and technical skills in more detail.
- Join us and bring LegalTech & TravelTech innovation to the next level!
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