Lisbon Italian Support Pro - Relocation & Perks

FH Collective Academy; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global leader in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. The role involves assisting customers via various channels and requires fluency in Italian with good English skills. The company offers a competitive package, including a base salary, bonuses, and a relocation package. This is an on-site role in a vibrant city with great lifestyle benefits.

Servizi

1,000 € per month base salary (×14 months)

100 € performance bonus (×12 months)

2,000 € welcome bonus

Health insurance (free after 6 months)

Meal & transport allowance

Career growth & continuous training

Competenze

• Fluency in Italian and good English is essential.
• Customer service experience is a plus.
• Excellent communication and empathy skills are required.

Mansioni

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & company updates.

Conoscenze

Fluent in Italian (C1-C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Descrizione del lavoro

A global leader in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. The role involves assisting customers via various channels and requires fluency in Italian with good English skills. The company offers a competitive package, including a base salary, bonuses, and a relocation package. This is an on-site role in a vibrant city with great lifestyle benefits.