Junior B2B Client Manager (1-Year Term)

AMILON; Milano; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading digital gift card company in Milan is seeking a Junior Client Management professional for a fixed-term position. The role involves managing B2B client relationships, addressing their needs, and ensuring high satisfaction levels. Candidates should have fluency in Italian and English, proficient organizational skills, and a proactive problem-solving mindset. Experience in customer support is advantageous. This full-time role offers an excellent opportunity to join a dynamic team.

Competenze

• Previous experience in client management or customer support is required.
• Must address client requests effectively and proactively manage relationships.
• Ability to multitask effectively in a dynamic environment.

Mansioni

• Support and manage assigned B2B clients, ensuring high levels of satisfaction.
• Address client requests and resolve issues through various tools.
• Maintain and enhance client relationships, ensuring seamless communication.
• Identify risks and take proactive measures to mitigate them.

Conoscenze

Fluency in Italian

Fluency in English (B2 level)

Strong problem‑solving mindset

Excellent organizational skills

Proficiency in Microsoft Office (Excel)

Knowledge of additional languages

Client-first approach

Formazione

Background or interest in economics, marketing, or finance

Strumenti

ERP systems

CRM software

Ticketing tools

Descrizione del lavoro

A leading digital gift card company in Milan is seeking a Junior Client Management professional for a fixed-term position. The role involves managing B2B client relationships, addressing their needs, and ensuring high satisfaction levels. Candidates should have fluency in Italian and English, proficient organizational skills, and a proactive problem-solving mindset. Experience in customer support is advantageous. This full-time role offers an excellent opportunity to join a dynamic team.