Italian-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Monza; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is looking for a Customer Expert to communicate with customers and ensure satisfaction. The role requires fluency in Italian and strong English communication skills. Benefits include relocation support to Greece, competitive salary with bonuses, and healthcare benefits. This position offers the opportunity for professional growth and full training.

Servizi

Relocation support including flight tickets and accommodation

Competitive monthly salary with performance bonuses

Health care benefits and discounts

Full training by certified instructors

Free online Greek language courses

Competenze

• Fluency in Italian essential for customer interactions.
• B2 level English proficiency required for communication.
• Strong problem-solving skills needed to manage customer cases.

Mansioni

• Communicate with customers via phone, chat & email.
• Track and follow up on customer cases efficiently.
• Maintain high customer satisfaction and relationships.

Conoscenze

Fluency in Italian

Very good communication skills in English B2 level

Exceptional communication & soft skills

Computer knowledge / tech savviness

Resourceful able to multitask

Thrive as a team player

Descrizione del lavoro

Overview

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they close in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Qualifications

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful able to multitask
• Thrive as a team player in a fast-paced high-energy change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece; we cover your flight tickets, expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary; 2 extra salaries per year; monthly performance bonus; Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Key Skills

Instrument, Business Consultancy, Cosmetology, Elevator Maintenance, AC Maintenance, Marine Services