Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Elemental Insights; Torino; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer service company is seeking an Italian-speaking Customer Care Advisor to ensure a seamless experience for customers. This role is based in Lisbon and offers remote work options with relocation support, including a signing bonus and accommodation assistance. Ideal candidates should have Italian C2 and English B2 proficiency and a customer-centric attitude.

Servizi

€1.000 to €2.000 signing bonus

Relocation assistance (flight reimbursement)

Accommodation option

Competenze

• Fluent in Italian (C2 level).
• Good level of English (B2 level).
• Comfortable with multitasking in a dynamic work environment.

Mansioni

• Address customer inquiries and resolve issues via e-mail/phone calls.
• Ensure a seamless and positive experience for customers.

Conoscenze

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

Overview

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location and Model

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

It includes:

• €1.000 to €2.000 signing bonus


• Reloation assistance (flight reimbursement)


• Option to have accommodation included

Requirements

• Italian C2 level


• English B2 level


• Customer-Centric or Sales Attitude


• Excellent Communication Skills


• Problem-Solving Abilities


• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.


• Basic Computer Skills

Why Join Us

• Competitive compensation package.


• Opportunities for career growth and development.


• A supportive and diverse team environment.


• Comprehensive training and ongoing learning opportunities.


• Unique experience of working abroad


• Free surfing lessons & Portuguese lessons + other benefits


• Please Upload your CV in English*