Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Cross Border Talents; Palermo; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer service company is seeking an Italian-speaking Customer Care Advisor to join their remote team. This role involves resolving customer inquiries and ensuring a positive experience for Italian-speaking clients. Candidates must have excellent communication skills and be adaptable. Relocation support is offered for those outside of Portugal, making this position ideal for those looking to work abroad.

Servizi

€1,000 to €2,000 signing bonus

Relocation assistance (flight reimbursement)

Accommodation option

Free surfing lessons

Portuguese lessons

Competenze

• Must be fluent in Italian with excellent communication skills.
• At least a B2 level in English is required.
• Experience in customer service or sales is a plus.

Mansioni

• Address customer inquiries and resolve issues via email and phone.
• Ensure a seamless and positive experience for Italian-speaking customers.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

• €1.000 to €2.000signing bonus
• Reloation assistance (flight reimbursement)
• Option to have accommodation included

Requirements:

• Italian C2 level
• English B2 level
• Customer-Centric or SalesAttitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us:

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad
• Free surfing lessons &Portuguese lessons + other benefits

*Please Upload your CV in English*