Italian Speaking Customer Care Advisor in Lisbonw / Relocation Bonus

Cross Border Talents; Trieste/Trst; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer service recruitment agency is actively seeking an Italian-speaking Customer Care Advisor to join their team in Lisbon. The role requires addressing customer inquiries and resolving issues via e-mail and phone calls, ensuring a positive experience for Italian-speaking customers. Candidates should possess fluency in Italian and a good command of English, along with excellent communication and problem-solving skills. The company offers a competitive compensation package, comprehensive training, and relocation support for international candidates.

Servizi

Competitive compensation package

Career growth and development opportunities

Supportive team environment

Comprehensive training opportunities

Free surfing and Portuguese lessons

Competenze

• Fluency in Italian (C2 level) is mandatory.
• Good command of English (B2 level).
• Strong customer-centric attitude.
• Excellent communication and problem-solving skills.
• Ability to adapt to a fast-paced work environment.

Mansioni

• Ensure a positive experience for Italian-speaking customers.
• Address customer inquiries via e-mail and phone calls.
• Resolve customer issues effectively.

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail / phone calls.

Location : Lisbon, Portugal

Work model: On-site

Relocation Support offered for international candidates*

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability : You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad
• Free surfing lessons &Portuguese lessons + other benefits
• Please Upload your CV in English*