Italian Market Operations Pro – Lisbon (Housing Included)

Global People Sphere; Torino; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A customer operations firm is looking for an Operations Customer Expert to join their team supporting the Italian market in Portugal. Responsibilities include assisting customers through various communication channels, resolving inquiries, and maintaining records. The role offers a gross monthly salary of €1,050 or €1,379, depending on the housing arrangement. You will benefit from health insurance and performance-based bonuses while working in a multicultural and international environment.

Servizi

Health insurance

Monthly allowances

Performance bonuses

Competenze

• Ability to respond to customer requests efficiently via various channels.
• Experience in handling support tickets and resolving issues.
• Capacity to conduct outbound calls to promote products and collect feedback.

Mansioni

• Respond to customer requests via email, chat, and calls.
• Handle support tickets related to general queries and refunds.
• Maintain accurate records using CRM tools.

Conoscenze

Customer service skills

Communication skills

CRM usage

Descrizione del lavoro

A customer operations firm is looking for an Operations Customer Expert to join their team supporting the Italian market in Portugal. Responsibilities include assisting customers through various communication channels, resolving inquiries, and maintaining records. The role offers a gross monthly salary of €1,050 or €1,379, depending on the housing arrangement. You will benefit from health insurance and performance-based bonuses while working in a multicultural and international environment.