Italian Crypto Chat Support Specialist - Remote

SupportYourApp; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading Support-as-a-Service provider is seeking a Chat Support Consultant to deliver high-quality customer support in crypto trading. The ideal candidate should be a native Italian speaker with strong English skills and have at least 6 months of live chat experience. You will build lasting customer relationships and work in a flexible, remote environment while maintaining a proactive, customer-focused attitude. Join a multicultural team and unlock your potential with us!

Servizi

Flexible schedule

Fully remote cooperation

Inclusive international environment

Rewards for referrals

Development opportunities

Competenze

• At least 6 months of experience supporting customers in a chat-based role.
• Basic knowledge of finance or experience in banking/payment service.
• Understanding of crypto industry is an advantage.

Mansioni

• Deliver high-quality customer support via live chat and email.
• Build lasting relationships with customers.
• Communicate effectively with developers and specialists.

Conoscenze

Native Italian speaker

C1-level English skills

Live chat support experience

Analytical thinking

CRM experience

Proactive attitude

Strumenti

Salesforce

Descrizione del lavoro

A leading Support-as-a-Service provider is seeking a Chat Support Consultant to deliver high-quality customer support in crypto trading. The ideal candidate should be a native Italian speaker with strong English skills and have at least 6 months of live chat experience. You will build lasting customer relationships and work in a flexible, remote environment while maintaining a proactive, customer-focused attitude. Join a multicultural team and unlock your potential with us!