Italian and English speaking Operations Coordinator, Italy

International SOS; Remoto; EUR 24.000 - 29.000; Tempo pieno

Descrizione del lavoro

A global health and security organization is looking for an Operations Coordinator to ensure timely care coordination and support for members worldwide. In this remote role, you'll assist with healthcare and security queries, manage medical appointments, and collaborate with a multidisciplinary team. Ideal candidates possess strong organizational skills, empathy, and proficiency in both Italian and English, making a real impact on people's lives. Join a diverse team dedicated to helping others while benefiting from a supportive culture and career growth opportunities.

Servizi

Full training provided

Office chair and internet cost refund

Competenze

• Strong organisational and critical thinking skills.
• Natural and empathetic approach with a passion for helping people.
• Excellent written and spoken Italian and English required.

Mansioni

• Support members with healthcare and security queries.
• Coordinate medical appointments, authorize treatments, and manage policy claims.
• Assess situations and communicate logistics worldwide.
• Collaborate with a multidisciplinary team in a fast-paced environment.

Conoscenze

Organisational skills

Critical thinking

Empathy

Customer service experience

Microsoft Office proficiency

Formazione

Degree in healthcare, world politics, or international security

Descrizione del lavoro

AtInternationalSOS,weareinthebusinessofprotectingandsavinglives.For40years,wehavedeliveredcustomisedsecurityriskmanagement,health,andwellbeingsolutionstoorganisationsworldwide.Withapresencein90countriesandateamofnearly13,000experts,weprovide24 / 7supporttohelporganisationsfulfiltheirDutyofCareresponsibilities.

JoinaGlobalLeaderinHealth&Security–MakeanImpactEveryDay

Weareinvitingpassionateindividualstojoinourteamandbepartofsomethingtrulyglobal.

The Operations Coordinator acts as the key liaison between members and global medical and security teams, ensuring timely coordination of care, accurate information, and seamless support during critical situations.

• Gross salary per year : 28 500 €
• Location : Italy
• Workinghours : MondaytoFridaybetweenthehoursof09 : 00-17 : 30(staggaredshifts)
• Fulltrainingprovided
• Fullremoteposition

About the Role

• GlobalImpact : Yourworkwilldirectlyhelppeopleintimesofneed,acrossbordersandcultures.
• CareerGrowth : Weofferaclearprogressionopportunities,andaccesstoworld-classtraining.
• Benefits : Officechairandinternetcostrefund
• SupportiveCulture : Join a diverse, collaborative team where expertise and innovation thrive.

Areyouempatheticanddriventohelpothers?Doyouwantarolewhereyourpeopleskillsmakearealdifference?

Wearelookingfor OperationsCoordinators tojoinourteam.Inthisrole,you’llbethevitallinkbetweenourbeneficiariesandourglobalnetworkofmedicalandsecurityprofessionalsensuringtheyreceivethehigheststandardofcare.

Responsibilities

• Supportmemberswithhealthcareandsecurityqueries.
• Coordinatemedicalappointments,authorisetreatments,andmanagepolicyclaims.
• Assesssituationsandcommunicatelogisticsworldwide.
• Collaboratewithamultidisciplinaryteaminafast-pacedenvironment.

About you

• Strongorganisationalandcriticalthinkingskills.
• Anatural,empatheticapproachandpassionforhelpingpeople.
• ExcellentwrittenandspokenItalianandEnglishrequired.
• Customerserviceexperience(contactcentreorsimilar)isdesirable.
• ConfidencewithMicrosoftOfficeandanappreciationfordataprotection.
• Degreelevel,withinterestinhealthcare,worldpolitics,orinternationalsecuritypreferred.

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. International SOS has been awarded as a Top Employer.

13,000experts|1,200+locations|90countries|110+languages

Startyourjourneywithustoday.Applynow!

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