IT Support Team Lead - Europe

Stefanini; Piemonte; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A global tech consulting company in Piemonte is seeking a Team Leader to manage an IT support team across Europe. The ideal candidate will have at least 4 years of IT support experience and 1 year in a leadership role. Strong communication skills in Italian and English are essential, along with good knowledge of MS Office 365 and experience with ticketing tools. This role offers an exciting opportunity to contribute to a growing team in a dynamic environment.

Competenze

• Proficiency in Italian and a good level of English.
• Experience using ticketing tools to manage support.
• Candidates need to be adaptable and efficient.

Mansioni

• Manage OSS team across Europe.
• Ensure all sites are visited and incidents solved within KPI.
• Provide installation and upgrade services of supported hardware and software.

Conoscenze

Customer service

Team leadership

Adaptability

Organizational skills

Communication skills

Formazione

4 Years' experience in an IT Support Role

1 Year experience as a team leader

ITIL Certification

Strumenti

Service Now

MS Office 365

Lenovo equipment knowledge

Descrizione del lavoro

A global tech consulting company in Piemonte is seeking a Team Leader to manage an IT support team across Europe. The ideal candidate will have at least 4 years of IT support experience and 1 year in a leadership role. Strong communication skills in Italian and English are essential, along with good knowledge of MS Office 365 and experience with ticketing tools. This role offers an exciting opportunity to contribute to a growing team in a dynamic environment.