Inside Sales Specialist

Wabtec Corporation; Firenze; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading inspection technology company is seeking an Inside Sales Specialist in Florence, Italy. The role involves managing the full sales process, driving customer engagement, and expanding the customer base in the B2B sector. Ideal candidates should have a strong technical background in non-destructive testing, experience in sales, and be fluent in both Italian and English. This position offers a dynamic work environment and opportunities for professional growth.

Competenze

• Proficient in CRM systems and digital sales tools.
• Self-motivated with strong communication skills.
• Experience in customer acquisition and opportunity development.

Mansioni

• Manage end-to-end sales for assigned customer portfolio.
• Drive business through cross-selling and up-selling.
• Expand customer base through market research.

Conoscenze

Technical knowledge in non-destructive testing

Strong technical understanding of complex products

At least 3 years of experience in industrial B2B sales

Lead qualification and sales funnel management

Fluent in Italian and English

Strong communication skills

Formazione

Degree in Engineering or related field

Strumenti

CRM systems (e.g. Salesforce)

Microsoft Office 365

Descrizione del lavoro

Overview

Who will you be working with?

Evident Inspection Technologies, a Wabtec Company, is a world leader in the manufacture of innovative inspection equipment used in industrial and research applications in the aerospace, power generation, petrochemical, civil infrastructure, automotive and consumer products industries. We offer a wide range of ultrasonic and eddy current flaw detection software and equipment. Our equipment is used, among other things, to inspect welds, detect hidden cracks, voids, porosity, and other internal irregularities in various materials.

How will you make a difference?

As Inside Sales Specialist, reporting to the Head of Inside Sales, you will be responsible for the end-to-end sales process in Italy.

Responsibilities

• You take ownership of the end-to-end sales process for your assigned customer portfolio - you\'re their trusted contact from first hello to order confirmation.
• You manage the entire customer journey – from initial outreach to order placement.
• You drive business with existing customers through cross-selling and up-selling as well as introducing new products
• You expand the customer base by identifying and engaging new prospects through market research, application scouting, and targeted acquisition campaigns.
• You are responsible for promoting and selling Technical Service Solutions tailored to the installed base across all customer segments.
• You execute proactive sales campaigns for specific customer groups to boost engagement and conversion.
• You qualify inbound leads, evaluate customer potential, and ensure correct segmentation and allocation.
• You maintain a structured sales pipeline, following established processes and KPIs, and ensure continuous follow-up and accurate lead management in the CRM system.
• Continuously grow your expertise through online and on-site trainings in products, applications, and modern sales techniques as well as Co-Travelling with field sales
• Occasional travel within Europe is expected (Team Meetings).

Qualifications

• Technical knowledge in the field of non-destructive testing and measurement technologies (like Ultrasonic Testing or Visual Inspection), ideally with a degree in Engineering or a related field.
• Strong technical understanding of complex products, such as ultrasonic testing devices, flaw detectors, and visual inspection systems.
• At least 3 years of experience in industrial B2B sales, preferably in inside or field sales roles.
• A proven track record in customer acquisition and opportunity development.
• Experience in lead qualification and sales funnel management.
• Reporting of sales activities
• Proficiency in using digital tools and virtual channels in sales, along with hands-on experience with CRM systems (e.g. Salesforce).
• Ability to translate sales and marketing strategies into actionable steps.
• Proficient in Microsoft Office 365
• Fluent in both Italian and English language
• Quick learning ability and a proactive, self-driven work ethic – intrinsic motivation is key.
• Strong communication skills with the ability to engage confidently with customers across all levels.
• A team-oriented mindset and the ability to collaborate effectively with internal and external stakeholders.
• Passionate about delivering value to customers and building lasting relationships.

EEO and privacy statements

La ricerca è rivolta a candidature di entrambi i sessi, ai sensi delle leggi 903 / 77 e 125 / 91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215 / 03 e 216 / 03. CoFren Srl effettuerà il trattamento dei dati personali dei candidati nel rispetto della normativa sulla privacy.

Legal authorization to work in EU is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Please note that we do not accept agency candidate submissions without a formalized agreement with Wabtec Talent Acquisition. If you are an agency / third party Recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired.