Indirect Channel Management Manager (ICM) page is loaded## Indirect Channel Management Manager (ICM)locations: Roma, Rome Via Alexandre Gustave Eiffel 13/15: Firenze, Italy: Bologna, Italy: Perugia, Italy: Milano, Italytime type: Full timeposted on: Posted Todayjob requisition id: R553428Work Flexibility: Field-based**Indirect Channel Management Manager (ICM) – Italy**At Stryker, we are driven to make healthcare better. As part of an evolving European structure, we are strengthening our governance of indirect channels and are looking for an experienced **Indirect Channel Management Manager (ICM)** to support and further professionalize our indirect channel network in Italy.This is a **senior individual contributor role** with a strong focus on governance, compliance, and process excellence, working closely with local and EMEA stakeholders to ensure robust, scalable, and compliant indirect channel operations.**What you will do**As Indirect Channel Management Manager, you will support the development and execution of the indirect channel strategy in Italy, ensuring alignment with global and EMEA ICM standards. You will play a key role in driving governance, compliance, and operational excellence across the indirect channel lifecycle.**Key responsibilities*** Support the selection, development, and oversight of Stryker’s indirect channel portfolio across all divisions and future acquisitions in Italy.* Drive effective operational management of indirect channel governance, ensuring consistent implementation of global ICM standards and processes.* Support the development, implementation, and continuous improvement of indirect channel lifecycle management, including partner validation, contracting, monitoring, and performance reviews.* Ensure full adherence to local legal, regulatory, financial, and compliance requirements, proactively mitigating risks and ensuring governance consistency.* Act as a key point of connection between local internal functions (Legal, Compliance, Finance, Quality) and commercial teams, in partnership with the local ICM Senior Manager.* Support negotiations with indirect channel partners related to contracts, governance frameworks, and operational processes.* Manage and resolve escalated ICM-related issues in collaboration with country, regional, and EMEA leadership.* Support the rollout and localization of global ICM frameworks, ensuring clear process flows are documented, communicated, and embedded within the business.* Drive adoption and proper use of ICM platforms, ensuring alignment between local systems and EMEA standards.* Support the development and monitoring of robust ICM metrics, workflows, and reporting tools to enable data-driven decision-making.* Contribute to continuous improvement initiatives focused on efficiency, traceability, scalability, and operational excellence.* Support education and training of internal commercial teams and functions on indirect channel management standards and expectations.* Contribute to the continuous training, evaluation, and development of indirect channel partners, ensuring alignment with Stryker’s values and compliance requirements.* Participate in local and EMEA projects and forums aimed at optimizing channel structure, governance, and strategic alignment.* Support digital, data-driven, and AI-enabled initiatives designed to enhance compliance, control, and transparency across the indirect channel ecosystem.**Minimum requirements*** **Bachelor’s degree** required in Economics, Finance, Marketing, Management, Law, or a related discipline.* **8+ years of professional experience** in roles related to indirect channel management, governance, compliance, legal, finance, commercial operations, market access, or similar functions within regulated industries (medical devices, pharma, healthcare, or comparable).* Strong understanding of governance, compliance, and risk management in complex, regulated environments.* Proven experience working cross-functionally and influencing senior stakeholders in a matrix organization.* Excellent communication skills, with the ability to engage credibly with senior leaders and external partners.* Strong analytical, organizational, and project management skills, with the ability to manage multiple priorities and complex processes.* High level of autonomy, sound judgment, and ability to operate effectively under pressure.* Fluency in **English** (written and spoken); Italian required.* Willingness to travel extensively within Italy (field-based role).**Preferred qualifications*** Master’s degree, particularly in Business Law, Compliance, Business Administration, or Data Management.* Experience with ICM platforms, governance tools, or partner lifecycle management systems.* Advanced proficiency in Microsoft Excel and PowerPoint; Power BI or similar analytics tools preferred.* Demonstrated interest or experience in digital transformation, data governance, and AI-enabled process optimization.**What we offer*** A high-performing, mission-driven team committed to improving patients’ lives.* Exposure to a complex and strategic business area with high visibility at local and EMEA level.* The opportunity to own your scope, leverage your expertise, and shape best practices across indirect channel governance.* A culture that supports continuous learning, innovation, and long-term career development.Travel Percentage: 50%