In-Store Customer Care Specialist | Growth & Perks

DSI Systems; Veneto; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading telecommunications services provider is seeking a Retail Support Specialist to deliver frontline support in busy retail locations. This role involves resolving customer inquiries, troubleshooting devices, and maintaining service quality. Ideal candidates will possess strong customer service skills and the ability to manage high-pressure situations effectively. The position offers a competitive starting pay of $26 per hour, with comprehensive training and opportunities for advancement within the company.

Servizi

Competitive pay

Comprehensive training and development

Employee profit sharing program

50% AT&T wireless discount

Competenze

• Strong customer service and communication skills.
• Ability to handle high-stress situations with professionalism.
• Detail-oriented with strong problem-solving abilities.

Mansioni

• Provide professional support to AT&T customers inside retail locations.
• Resolve inquiries related to billing and account updates.
• Act as the AT&T subject-matter expert for retail employees.

Conoscenze

Customer service skills

Communication skills

Problem-solving abilities

Multitasking

Descrizione del lavoro

A leading telecommunications services provider is seeking a Retail Support Specialist to deliver frontline support in busy retail locations. This role involves resolving customer inquiries, troubleshooting devices, and maintaining service quality. Ideal candidates will possess strong customer service skills and the ability to manage high-pressure situations effectively. The position offers a competitive starting pay of $26 per hour, with comprehensive training and opportunities for advancement within the company.