IKEA Food Team Leader

IKEA; San Giovanni Teatino; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

IKEA seeks a dynamic leader for its food operations in San Giovanni Teatino. The role involves implementing compliance standards, leading the commercial strategy, and ensuring excellent customer experiences. Ideal candidates will possess strong leadership skills in a high-volume catering environment, along with a commitment to safety and sustainability.

Servizi

Employee discount of 15% on IKEA products

Performance bonuses based on contribution

Affordable food options in the corporate canteen

Wellbeing programs including confidential support

Competenze

• Proven experience in leading a high-volume catering business.
• Knowledge of food business solutions and compliance standards.
• Proven ability to manage conflicts and build relationships.

Mansioni

• Contribute to implementing global and national compliance standards.
• Lead and implement the commercial strategy and calendar.
• Ensure excellence in operations and high-quality customer experience.

Conoscenze

Leadership

Analytical skills

Planning and organizational skills

Ability to adapt

English proficiency

Italian proficiency

Descrizione del lavoro

WHAT YOU'LL NEED TO HAVE

• Experience in leading a high-volume catering business
• Proven experience in coordinating a group of people with the ability to change habits and manage conflicts
• Knowledge of food business solutions, compliance standards, and food safety standards
• Knowledge of local food legislation
• Understanding of national business direction, consumer and market research, food trends, and customer buying behavior
• Analytical skills and the ability to apply strategic planning
• Planning and organizational skills, with the ability to identify new business opportunities
• Curiosity and the ability to find new ways of working
• Ability to build trustworthy relationships
• Ability to handle multiple topics and adapt to changing priorities and deadlines
• Self-reliant and self-motivated, with proven teamwork skills and the ability to work independently
• Ability to work within a strong framework and deliver strong business results through people
• Proven ability to maintain effective leadership behavior under pressure or setbacks
• Proficiency in English and Italian

WHAT YOU'LL BE DOING DAY TO DAY

• Contribute to implementing global and national compliance standards to ensure a safe environment for customers and co-workers
• Ensure the commercial agenda by securing retail foundations, sales steering tools, food safety, and local authenticity
• Lead and implement the commercial strategy, calendar, and communication strategy
• Develop and improve customer feedback mechanisms
• Ensure excellence in operations, high-quality customer experience, and optimized commercial levels
• Ensure the team has the right competence regarding IKEA Food range and services, and can effectively share this with customers
• Implement global and national people and sustainability strategies
• Maintain quality standards in customer and co-worker restaurants, manage food supply chain, and ensure range competence
• Act as a commercial business partner within the IKEA store
• Lead and coach the kitchen production team, considering brand position, legal compliance, and sustainability
• Manage food supply chain for efficiency and profitability
• Maintain the kitchen and equipment in optimal condition
• Contribute to business and action plans
• Build a diverse, high-performing team and empower co-workers
• Support the team on the floor as needed

WORKING WITH US HAS ITS REWARDS

• Structured HR processes supporting growth (onboarding, training, coaching, internal recruitment)
• Wellbeing programs including confidential support through Employee Assistance Program (EAP)
• Affordable food options in the corporate canteen
• Employee discount of 15% on IKEA products
• Vouchers for life events (marriage, cohabitation, birth/adoption)
• Access to discounts on travel, leisure, technology, and more
• Performance bonuses based on contribution and business development

WE CARE FOR PEOPLE

At IKEA, we foster an inclusive environment where everyone feels welcomed, respected, and valued, regardless of age, gender, religion, sexual orientation, pregnancy, or ability.

YOUR RESPONSIBILITIES

• Focus on customers, optimize sales, and inspire them
• Keep your area clean, organized, attractive, and well-stocked with correctly priced products
• Deepen your product knowledge through active study and share this knowledge with customers and colleagues
• Contribute to the store's business plan and IKEA Food action plan and support their implementation
• Promote a safety-first culture and ensure all co-workers follow safety procedures