Hybrid Customer Care & Growth Specialist

Adtucon; Caserta; Ibrido; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A media tech company based in Campania is looking for a motivated Customer Service professional to manage customer interactions via calls and chat. The ideal candidate will have experience in customer management, strong communication skills, and a proactive approach. This role offers a hybrid work model and opportunities for rapid growth within the company, which is committed to diversity and sustainability.

Servizi

Opportunity for rapid growth

Flexible work schedule

State-of-the-art hardware and software

Competenze

• Previous experience in customer management roles (call center, customer care, chat support).
• Good English skills, at least solid comprehension (written and spoken).
• Basic knowledge of major social networks and understanding of marketing campaigns.

Mansioni

• Manage customer interactions through calls and chat.
• Perform upselling and cross-selling activities.
• Collaborate with the marketing team on campaigns.

Conoscenze

Customer management experience

Good English skills

Knowledge of social networks

Strong communication skills

Problem-solving skills

Team-oriented mindset

Descrizione del lavoro

A media tech company based in Campania is looking for a motivated Customer Service professional to manage customer interactions via calls and chat. The ideal candidate will have experience in customer management, strong communication skills, and a proactive approach. This role offers a hybrid work model and opportunities for rapid growth within the company, which is committed to diversity and sustainability.