Hotel Director

Royal Caribbean Group; Turbigo; In loco; EUR 80.000 - 130.000; Tempo pieno

Descrizione del lavoro

A leading cruise line is seeking a Hotel Director to oversee the Hotel Operations onboard its vessels. The successful candidate will be responsible for ensuring the performance of various departments, including Food & Beverage and Guest Relations. Candidates should have a minimum of five years of senior leadership experience in a luxury hotel or cruise environment, strong communication skills, and the ability to lead diverse teams. A bachelor's degree in hospitality management or a related field is preferred.

Competenze

• Minimum of five years’ experience as a senior leader in the luxury hotel or cruise industry.
• Ability to lead with a global perspective in diverse environments.
• Knowledge of strategic planning, resource allocation, and workforce management.

Mansioni

• Oversee functions of Hotel Operations onboard the vessel.
• Accountable for driving positive results on company targets and KPIs.
• Manage performance of all departments within Hotel Operations.

Conoscenze

Exceptional communication

Interpersonal skills

Problem solving

Leadership skills

Ability to manage diverse teams

Formazione

Bachelor’s degree in hospitality management or related field

Strumenti

Intermediate computer software skills

Descrizione del lavoro

Hotel Director

The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations.

Qualifications

• Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment.
• Exceptional communication, problem solving decision making and interpersonal skills.
• Ability to lead with a “global” perspective in a culturally diverse and dynamic environment.
• Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods.
• Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
• Knowledge of policies and practices involved in the human resources function.
• Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes.
• Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent.
• Intermediate computer software skills required.