Head hostess

Ludgate Search; Roma; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A prestigious hotel brand located near Rome Termini is seeking an experienced Head Hostess to join its pre-opening team. The ideal candidate will have at least 2 years of experience in a high-end environment and strong communication skills. Responsibilities include greeting guests, managing reservations, and maintaining public area conditions. This role offers a competitive salary and opportunities for professional growth. Join us to create memorable experiences in a luxury setting.

Servizi

Professional growth opportunities

Competitive salary package

Room discounts at Hyatt hotels

Competenze

• Minimum of 2 years of experience in a high-end environment.
• Strong communication skills with a friendly approach.
• Ability to problem-solve effectively.

Mansioni

• Greet and assist guests at Restaurants & Bars.
• Manage online reservations and customer inquiries.
• Maintain public area conditions and recommend improvements.
• Handle take-out orders efficiently.

Conoscenze

2+ years in a similar role

Friendly and positive attitude

Good communication skills

Problem-solving skills

Knowledge of Seven Rooms

Strumenti

POS system (Simphony)

Descrizione del lavoro

We are looking for a service-oriented Head Hostess to join our pre-opening team.

Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy’s most dazzling leisure rooftop experiences.

The hotel is also featuring a SPA, 5 food & beverages outlets and more than 1000 sqm events venues.

Key Responsibilities

• Responsible for greeting, seating, cloakroom and farewell at our Restaurants & Bars
• Managing online Reservation system
• Handling enquiry and reservations, by email and phone calls
• Observe and maintain the daily condition of all physical facilities and equipment in the public areas and make recommendations for corrections and improvement as needed.
• Responsible to daily take-out orders
• Staying one step ahead of our guests’ needs to anticipate requests and offer tailored recommendations
• Understand all food and beverage items ordered, including ingredients, methods of preparation, food allergies and intolerance
• Usage of the POS system (Simphony).

Skills & Requirements

• Experience of 2 years or more in similar role in a high-end environment
• Friendly and positive with a flexible approach and confidence
• Good communication skills and genuine approach with our guests
• Good problem-solving skills that will turn issues into opportunities
• Knowledge of Seven Rooms will be a plus.

What We Offer

• A stimulating and collaborative work environment in a 5 stars hotel.
• Opportunities for professional growth and development.
• Competitive salary package.
• Room discounts available worldwide within the Hyatt portfolio.

✨Join our pre-opening team to build strong memories together!

We’re committed to fostering an inclusive workplace that values diversity and equal opportunity. We welcome applications from all qualified candidates, regardless of gender, race, ethnicity, religion, disability, or sexual orientation.

Please submit your CV in response to this job posting, with authorization for the processing of personal data in accordance with Legislative Decree 196/2003 and the GDPR (EU) 2016/679.

Head Hostess / Head Host

Corinthia Hotels