Guest Experience Reservations Specialist

PT Bahasa Property Management; Sgonico; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading provider of luxury rentals is seeking a passionate Reservation Officer in Sgonico, Italy. This position involves managing guest reservations and providing exceptional customer service. The ideal candidate will have over 2 years of experience in similar roles, excellent communication skills, and a keen attention to detail. If you are ready to join a dynamic team dedicated to outstanding experiences, apply now.

Servizi

Competitive salary

Performance-based bonuses

Health insurance

Career advancement opportunities

Inclusive team culture

Competenze

• At least 2 years of experience in a reservation or customer service role in hospitality.
• Fluency in English and the local language, Bahasa Indonesia, preferred.

Mansioni

• Handle all incoming reservation requests professionally.
• Provide accurate information about properties and amenities.
• Complete reservations, modifications, and cancellations.
• Maintain accurate guest information in the reservation system.
• Resolve guest issues in a courteous manner.
• Collaborate with the hospitality team for seamless customer experience.

Conoscenze

Customer service

Attention to detail

Communication skills

Problem-solving

Time management

Strumenti

Reservation management systems

Descrizione del lavoro

A leading provider of luxury rentals is seeking a passionate Reservation Officer in Sgonico, Italy. This position involves managing guest reservations and providing exceptional customer service. The ideal candidate will have over 2 years of experience in similar roles, excellent communication skills, and a keen attention to detail. If you are ready to join a dynamic team dedicated to outstanding experiences, apply now.