Guest Experience Host: Warm Welcome & Service

Hilton Worldwide, Inc.; Roma; In loco; EUR 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global hospitality leader seeks an F&D Hostess for their Rome location. As part of the team, you will ensure guests feel welcomed and assist with their needs to guarantee a high level of satisfaction. The ideal candidate will possess excellent communication skills, be committed to exceptional customer service, and have the flexibility to adapt to various situations. Previous experience in the Food and Drinks department is desirable but not mandatory, and a degree in a relevant area is a plus.

Competenze

• Excellent oral and written communication skills.
• Strong commitment to customer service excellence.
• Flexibility to adapt to various work situations.

Mansioni

• Manage guest queries in a friendly and timely manner.
• Ensure thorough knowledge of menu and products.
• Adhere to Hilton Grooming standards and practices.

Conoscenze

Good communication skills

High levels of customer service

Flexibility in work situations

Ability to work independently and in teams

Formazione

Degree in relevant area

Descrizione del lavoro

A global hospitality leader seeks an F&D Hostess for their Rome location. As part of the team, you will ensure guests feel welcomed and assist with their needs to guarantee a high level of satisfaction. The ideal candidate will possess excellent communication skills, be committed to exceptional customer service, and have the flexibility to adapt to various situations. Previous experience in the Food and Drinks department is desirable but not mandatory, and a degree in a relevant area is a plus.