Field Service Engineer Emilia Romagna

Danaher; Parma; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading diagnostic tools company in Emilia-Romagna is seeking a Field Service Engineer to provide on-site technical support and installation services. The ideal candidate will have a bachelor's degree in engineering or a related field, excellent communication skills in English and Italian, and the ability to work independently. This role includes travel within the region and occasional weekend support.

Competenze

• Open to travel within Emilia Romagna; a valid driving license is mandatory.
• Experience in service, repair, and installation of products or IT solutions.
• Demonstrates critical thinking and analytical skills to solve problems.

Mansioni

• Provide technical customer support and on-site assistance to hospital customers.
• Respond promptly to support calls within the assigned territory.
• Escalate complex issues to higher technical support levels.

Conoscenze

Good communication and interpersonal skills in both English and Italian

Ability to work autonomously and as part of a team

Formazione

Bachelor’s degree in Engineering

Biotech Technical/Electronic Secondary School Diploma

Descrizione del lavoro

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

We are currently looking for a Field Service Engineer Emilia Romagna, who will conduct service, repair, and/or installation of products or IT solutions at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines the most cost-effective solutions. Escalates complex issues to higher levels of technical support or quality reporting systems. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory. Demonstrates the ability to utilize critical thinking and analysis to make decisions, solve problems, and implement solutions. Must communicate effectively, listen honestly, and create empathy with customers, colleagues, and collaborators.

Key Responsibilities:

• Provide technical customer support and on-site assistance to hospital customers, including occasional weekend and overnight support.
• Escalate complex issues to higher technical support levels.
• Respond promptly to support calls within the assigned territory.

Key Requirements:

• Bachelor’s degree in Engineering preferred, or Biotech Technical/Electronic Secondary School Diploma.
• Open to travel within Emilia Romagna; a valid driving license is mandatory.
• Good communication and interpersonal skills in both English and Italian.
• Ability to work autonomously and as part of a team.

You will be part of a dynamic team focused on results and continuous improvement, where teamwork and having fun are also valued. You will work in a leading global company with a caring leader committed to your development.

Beckman Coulter is part of Danaher Corporation, a global science & technology innovator dedicated to solving complex challenges and improving lives worldwide. Our brands lead in industries such as life sciences, medical diagnostics, environmental, and applied solutions. Our diverse team of 71,000 associates is united by the Danaher Business System, our competitive advantage. Last year, we generated $19.9 billion in revenue. We are ranked #162 on the Fortune 500, with stock performance outpacing the S&P 500 by over 5,200% in 25 years.

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Join our winning team today. Together, we’ll accelerate the impact of tomorrow’s science and technology. We partner globally to help solve complex challenges and bring the power of science to life.

For more information, visit our website.

At Danaher, we value diversity and the unique perspectives of our workforce, workplace, and markets we serve. Our associates, customers, and shareholders all contribute to this diversity, which is essential to our success.