Field Process Engineer 2

Lam Research; Bardi; In loco; EUR 35.000 - 45.000; Tempo pieno

Descrizione del lavoro

Un'azienda leader nel settore della tecnologia cerca un Field Process Engineer a Bardi, Emilia-Romagna. Il candidato ideale deve possedere una laurea in chimica o scienze affini e deve avere esperienza nel supporto ai clienti e nelle installazioni di attrezzature presso i siti dei clienti. Questo ruolo include la collaborazione con team tecnici per garantire un'ottimale soddisfazione del cliente. L'azienda offre opportunità di crescita in un ambiente stimolante.

Competenze

• Laurea in Chimica, Fisica o Scienze dei Materiali o equivalente.
• Proficienza nelle applicazioni informatiche, incluse analisi dati e fogli di calcolo.
• Ottime capacità di comunicazione scritta e verbale.

Mansioni

• Fornire supporto ai processi e installare l'attrezzatura Lam presso i clienti.
• Eseguire valutazioni e raccomandazioni basate su esperimenti.
• Collaborare con team multifunzionali e clienti riguardo le esigenze tecniche.

Conoscenze

Analisi dei dati

Comunicazione efficace

Relazioni con i clienti

Problem solving

Formazione

Laurea Magistrale in Chimica, Fisica o Scienze dei Materiali

Laurea Triennale con 2+ anni di esperienza lavorativa

Strumenti

Software di analisi dati

Software di presentazione

Descrizione del lavoro

Overview

Descrizione dell’offerta di lavoro The Group You’ll Be A Part Of: The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The Impact You’ll Make: At Lam, as a Field Process Engineer you are a customer-focused expert on our equipment, pushing the boundaries to meet customer needs. You’re responsible for completing process support, evaluation, and documentation of process outputs for hardware modifications and upgrades. You play a vital role in supporting the customer in installations, training, and identifying design improvements with product groups.

In this role, you will be based in Agrate, Italy.

What You’ll Do

• Provide process support, installation of Lam equipment at customer sites.
• Complete Design of Experiments (DOE) evaluations to characterize process window for new installations or modifications.
• Develop new processes for small variants to existing customer applications.
• Conduct experiments, collect, analyze data, generate reports, and provide recommendations.
• Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
• Represent Lam to our valued customers and deliver exceptional customer satisfaction.
• Present technical and marketing materials with a win‑win mindset to keep customers informed about products and services to address their needs.

Who We’re Looking For

Minimum Qualifications

• Masters of Science in Chemistry, Physics, Material Science, or related field; or Bachelors of Science with 2+ years of relevant work experience.
• Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
• Excellent communication, written, and verbal, and customer relationship skills.
• Ability to work in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit, and on‑call if needed.
• This is a graduate eligible role.

Preferred Qualifications

• In-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
• Foundational analytical, problem solving, and decision‑making skills.

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non‑discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company\'s intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.