Field Application Specialist

Meridian Bioscience Inc.; Villa Cortese; Ibrido; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading life science company seeks a Field Application Specialist to support customers in Italy and EMEA. This hybrid role involves on-site assistance for diagnostic platforms and requires significant travel. Ideal candidates will have a Master’s in biology/biotechnology and strong analytical skills. Previous lab experience is advantageous.

Competenze

• Valid driver’s license is required.
• Ability to travel up to 80% of the time.
• Previous experience with NAAT and/or Microbiology is a plus.

Mansioni

• Visit and assist customers for diagnostic platforms.
• Organize wellness visits to customer laboratories.
• Provide on-site application assistance and training.

Conoscenze

Analytical skills

Computer proficiency

Communication in English

Autonomy

Formazione

Master’s degree in biology, biotechnology or equivalent

Descrizione del lavoro

Overview

Join to apply for the Field Application Specialist role at Meridian Bioscience Inc.

About Meridian: Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets, and distributes a broad range of innovative diagnostic products. We are dedicated to delivering better solutions that provide answers with speed, accuracy, and simplicity, redefining possibilities from discovery to diagnosis. We are looking for talented and passionate individuals who help drive our vision.

Job Summary

Field Application Specialist | IVDs | Italy and EMEA (hybrid position)

Key Duties / Responsibilities

• You will visit and assist Italian and EMEA customers for the in vitro diagnostic platforms (NAAT & immunoassays) in the Meridian portfolio.
• You will organize and deliver wellness visits to customers’ laboratories.
• You will provide on-site specialized/application assistance – pre- and post-sales, also collaborating in the training of product users.
• You will take care of onsite instrument installation, customer training, and follow-up as well as product demonstrations.
• You will address customers’ needs, providing direct support in cooperation with our salespeople or by activating internal support channels.
• You will contribute to post-sales direct problem-solving through method applications or troubleshooting, or by activating the specific technical service to achieve customer satisfaction.
• You will contribute to the critical reading of scientific literature to build a solid scientific base to better interact with customers and KOLs (biologists, clinicians, gastroenterologists, infectious disease specialists).
• You will collect technical information on competitor products/systems and maintain a constant flow of information with the line manager and the sales functions.
• You will regularly update the Company CRM with details about all activities performed at customer sites.

Qualifications

• Master’s degree in biology, biotechnology or equivalent
• Italian native / English good
• Valid driver’s license
• Ability to travel up to 80% of the time
• Skilled use of computers
• Good analytical skills and demonstrated autonomy
• Previous experience in the role and/or laboratory expertise with NAAT and/or Microbiology will be evaluated

The ideal candidate is based near the Headquarters in Villa Cortese, Milano.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology

Industries

• Medical Equipment Manufacturing

End of description.