Data Center Operations Engineer, DCO (Data Center Operations)

Amazon; Milano; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

An international tech company in Milan seeks a Data Center Operations Engineer to manage and maintain operational integrity of data centers. This role involves troubleshooting Linux systems, participating in a 24/7 shift rotation, and collaborating with diverse teams to optimize data center efficiency. Ideal candidates will have over 3 years of IT infrastructure experience and a solid understanding of server hardware and security best practices. Enthusiasts for continuous improvement and diverse environments are encouraged to apply.

Competenze

• Proven experience in Linux/Unix Administration and server hardware troubleshooting.
• Ability to handle data center facilities and systems effectively.
• Experience in project coordination and management.

Mansioni

• Maintain system reliability by resolving trouble tickets.
• Troubleshoot Linux server and virtualization issues.
• Participate in on-call rotations and shift work.

Conoscenze

Linux/Unix Administration

Troubleshooting

Scripting (Bash, Python, Perl)

Formazione

3+ years of IT infrastructure experience

Strumenti

Network certification (CCENT/CCNA, Network+)

Descrizione del lavoro

Data Center Operations Engineer, DCO (Data Center Operations)

Job ID: 3128054 | Amazon Corporate Services Korea LLC - C64

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Data Center Operations team deploys and maintains the servers and infrastructure in our data centers. Amazon uses large-scale, high-density data centers and we support our customers 24x7 all year, so work is by shift, on-call or a combination. The cloud business is continuously growing and offering new features, so our data center infrastructure is always dynamic and expanding.

Amazon Web Services(AWS)는 IT클라우드 서비스를 선도하는 리더로써 높은 신뢰성과 확장성 그리고 저비용을 장점으로 하는 클라우드 인프라스트럭처 플랫폼 분야의 선두 기업입니다.

AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.

Amazon은 대규모의 고밀도 데이터 센터를 사용하며 일년 내내 연중 무휴로 고객을 지원하므로 업무는 교대근무로 이루어집니다. 클라우드 비즈니스는 지속적으로 성장하고 새로운 기능을 제공하므로 데이터 센터 인프라는 항상 동적이며 확장됩니다.

Key job responsibilities

• Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
• Linux server and XEN service virtualization troubleshooting
• Remediate physical layer outages on both Systems & Network
• Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations
• Install & configure racks in-line with internal SLAs
• Triage & resolve trouble tickets for all devices
• Physical replacement of server and network devices
• Define metrics to increase our customer uptime
• Enforce Amazon's Security Best Practices
• Interact with third-party vendors & contractors
• Contribute ideas to improve operational efficiency
• Participate in and deliver on a number of local/regional/global projects
• Participate in team meetings for metric analysis and project status updates
• Contribute in building the world’s largest Cloud infrastructure

* This role involves covering 24x7 shift rotation

Additional Responsibilities (Korean)

• 시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지
• Linux 서버 및 XEN 서비스 가상화 문제 해결
• 시스템 및 네트워크의 물리적 계층 중단 재조정
• 데이터 센터 전력 및 냉각 이벤트 해결 지원
• 외부/계약 업체와의 협업
• 보안 및 안전 관련 프로세스 및 지침 준수
• 24x7 On-Call 교대 근무
• 서버 및 네트워크 장치의 물리적 교체
• DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업
• 글로벌 프로젝트 참여 기회 제공

Basic Qualifications

• 3+ years of IT infrastructure experience
• Basic understanding of data center facilities
• Solid Understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experience

Preferred Qualifications

• Data center operation experience
• Network certification - CCENT/CCNA, Network+
• Scripting skills - Bash, Python, Perl, etc.
• Project coordination/management experience
• Bilingual (Korean/English)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.