Customer Service Representative in Porto, Portugal ( Italian Speaking)

Cross Border Talents; Roma; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A customer service company seeks a fluent Italian-speaking Customer Service Representative in Porto, Portugal. You will provide top-notch support and assist clients with inquiries. Ideal candidates should have experience in customer service, strong problem-solving skills, and a passion for helping others. Competitive salary, benefits, and relocation assistance are offered.

Servizi

Competitive salary and benefits package

Relocation assistance

Opportunities for professional growth

Dynamic and inclusive work environment

Competenze

• Fluent in Italian; proficiency in English is a plus.
• Previous experience in customer service, preferably in tech or retail.
• Strong problem-solving skills and ability to work under pressure.

Mansioni

• Provide top-notch customer support via phone, email, and chat.
• Assist customers with inquiries, troubleshooting, and technical issues.
• Document customer interactions and feedback.

Conoscenze

Fluency in Italian

Problem-solving skills

Excellent communication

Interpersonal skills

Descrizione del lavoro

Customer Service Representative in Porto, Portugal ( Italian Speaking)

Rome, Metropolitan City of Rome Capital, Italy

Job Openings Customer Service Representative in Porto, Portugal ( Italian Speaking)

About the job Customer Service Representative in Porto, Portugal ( Italian Speaking)

Customer Service Representative in Porto, Portugal ( Italian Speaking)

Location: Porto, Portugal (Relocation Assistance Available)

Position Overview:

We are seeking a Customer Service Representative who is fluent in Italian and has a strong desire to help customers succeed. In this role, you will be the first point of contact for our clients, assisting them with inquiries, troubleshooting issues, and ensuring they have the best experience with our products.

Key Responsibilities:

- Provide top-notch customer support via phone, email, and chat.

- Assist customers with product inquiries, troubleshooting, and technical issues.

- Maintain a high level of customer satisfaction through timely and effective communication.

- Collaborate with internal teams to resolve complex issues and improve service delivery.

- Document customer interactions and feedback to enhance our service offerings.

Qualifications:

- Fluency in Italian (written and spoken); proficiency in English is a plus.

- Previous experience in customer service, preferably in the tech or retail industry.

- Strong problem-solving skills and the ability to work under pressure.

- Excellent communication and interpersonal skills.

- A positive attitude and a passion for helping others.

What We Offer:

- Competitive salary and benefits package.

- Relocation assistance for candidates moving to Porto.

- Opportunities for professional growth and development.

- A dynamic and inclusive work environment.

We look forward to welcoming you to our team!