Customer Experts - Italian Speaking - Remote in Greece

Dila Recruitment; Venezia; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency seeks a Customer Support Specialist to work remotely, focusing on customer communication and case management. The ideal candidate is fluent in Italian and has strong English communication skills. This role offers comprehensive relocation support to Greece, competitive salary with bonuses, professional training, and growth opportunities. Join a dynamic team committed to customer satisfaction.

Servizi

Complete relocation support

Competitive salary plus bonuses

Health care benefits

Full training by certified instructors

Opportunities for professional growth

Free online Greek language courses

State-of-the-art working environment

Competenze

• Fluency in Italian required.
• Very good communication skills in English.
• Exceptional problem-solving abilities.

Mansioni

• Communicate with customers via phone, chat, and e-mail.
• Track and follow up on cases for timely closure.
• Maintain high customer satisfaction.

Conoscenze

Fluency in Italian

Very good communication skills in English

Exceptional communication and soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourcefulness and ability to multitask

Descrizione del lavoro

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat, and e-mail.
• Track and follow up on cases to ensure they are closed efficiently and in a timely manner.
• Maintain high customer satisfaction representing a major brand.
• Provide and maintain strong professional relationships with all partners and show empathy at all times.
• Work towards reaching targets as set out by the client statement of work as well as internal targets.

What you will bring :

• Fluency in Italian.
• Very good communication skills in English.
• Exceptional communication and soft skills, as well as problem-solving skills.
• Computer knowledge / tech savviness.
• Resourcefulness and ability to multitask.
• Ability to thrive as a team player in a fast-paced, high-energy, change-oriented environment.

What we offer :

• Complete support to help you ease your relocation to Greece, including covering flight tickets, hotel accommodation, and support with house searching, all at no cost to you.
• Competitive monthly salary plus 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Full training by certified instructors.
• Opportunities for professional growth and development.
• Participation in special events, community, and social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises providing a great working environment with relaxing break areas.

Key Skills :

Anti Money Laundering, Access Control, Content Development, Flex, AC Maintenance, Application Programming

Employment Type : Full Time

Experience : years

Vacancy : 1