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A leading technology company is seeking a CRM Technical Lead to join their IT CRM division in Milan. The role focuses on developing AWS-based solutions for Salesforce and managing an offshore team. Ideal candidates have over 5 years of experience with AWS, knowledge in Java or Python, and experience with CI/CD pipelines. The position also emphasizes implementing Generative AI capabilities for automation and requires AWS certifications. This role offers a chance to innovate and drive process improvement in a dynamic environment.