Coworking Host - Front Office

Daewoong Bio Indonesia; Sgonico; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A fast-growing hospitality company in Italy is seeking a Coworking Host to enhance guest experiences at BWork. The role involves managing customer satisfaction, handling member issues, and ensuring smooth coworking operations. Candidates should possess a diploma in hospitality management or a related field, have experience in a multinational company, and strong problem-solving skills. Join us to be part of our exciting growth and innovative projects.

Competenze

• Experience in coworking or related field.
• Experience working in a multinational company.
• Familiarity with the local business environment in Bali.

Mansioni

• Sign up and manage customer satisfaction.
• Handle member needs, problems, and complaints.
• Auditing settlements of the coworking space.
• Check facilities during the shift.
• Communicate and engage with all members.

Conoscenze

Strong problem-solving skills

Conflict resolution skills

Customer relationship management

Time management

Formazione

Diploma in hospitality management or related field

Descrizione del lavoro

Daewoong Bio Indonesia, a proud subsidiary of Daewoong Group, is a fast‑growing and innovative player in the hospitality industry. We are currently entering an exciting phase of expansion, preparing to launch several groundbreaking projects including BLive Co‑Living, BWork Uluwatu Coworking Space, BVilla, BFriend Community Center, and Munduk Smart Farm. To ensure the successful launch and smooth operation of these major developments, we are seeking dedicated and skilled professionals to join our growing team.

Core Value

"Your growth is Daewoong Group's goal"

Daewoong Group prioritizes the growth of its employees and provides an environment where they can work autonomously and immersively.

Regardless of age/years of service/gender/nationality, we evaluate fairly/objectively/transparently based on their capabilities and performance and compensate reasonably to create a company where employees are the owners.

We believe that our work is meaningful only when the growth of our employees can lead to the growth of our customers and society (WIN‑WIN‑WIN).

We are waiting for your challenge to grow with Daewoong Group, where you have every opportunity to grow.

We are seeking a Coworking Host who can deliver exceptional guest experience at BWork Bali by handling operations, events, reporting, and member relations in a dynamic coworking space.

Key Responsibilities:

• Sign up, give tours and manage customer and members satisfactions
• Handling members' needs, problems, complaints and building relationship
• Auditing settlements of the co‑working space
• Facilities checking during the shift
• Communicate and engage with all members
• Ensure consistency in image & tone of voice of BWork (internal & external)
• Coworking daily reporting (members' audit in nexudus, etc.)
• Communicate to other departments regarding remaining problems that need to be solved on follow‑ups

Other Task:

• Event planning and operations
• Financial, and daily members reporting
• Assist in Event Execution and Participate in Events

Requirements:

1. A diploma’s or high school degree in hospitality management, business or a related field.
2. Coworking or related field experiences.
3. Experience working in a multinational company.
4. Strong problem‑solving and conflict resolution skills.
5. Ability to work in a fast‑paced and dynamic environment.
6. Familiarity with the local business environment in Bali.
7. Bali Based.
8. Able to communicate in English.

How many years' experience do you have as a Front Office Host?

How would you rate your English language skills?

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)