Commis de Rang IRD

Mandarin Oriental Hotel Group Limited; Como; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Como seeks a Commis de Rang to ensure exceptional guest service and deliver food orders. Candidates should have at least 2 years of experience in a luxury hotel, be proficient in English and Italian, and have a positive attitude. The role requires multitasking, excellent communication skills, and a willingness to work flexible hours including weekends and holidays.

Competenze

• Minimum 2-years experience within a luxury resort/hotel’s outlet.
• Able to multitask and manage time effectively.
• Willing to attend training sessions to develop skills.

Mansioni

• Proactively welcome and greet all guests.
• Take and deliver guests’ food orders.
• Maintain high team focus by cooperating with colleagues.

Conoscenze

Written and oral proficiency in English and Italian

Excellent guest service attitude

Charming and outgoing personality

Teamwork skills

Good IT skills

Formazione

A Tourism or Hospitality degree

Descrizione del lavoro

Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele.

Our vision is to promote our welcoming, genuine and passionate culture to attract and engage exceptional talents, under the guidance of enthusiastic leaders.

Our aim is to get the best out of each individual and being recognized as an employer of choice among the most exclusive hotels in the world.

COMMIS DE RANG

Mandarin Oriental, Lago di Como’s Commis de Rang is in charge of taking and delivering the guests’ orders, ensuring that quality standards are met at all times.

Duties and responsibilities:

• Proactively welcome and greet all guests and visitors to the F&B outlet
• Take and/or deliver guests’ food orders
• Clear and set-up tables, chairs, linens, glass and silver for service
• Anticipate the guests’ needs in order to provide an exceptional and unique guest experience in line with the Legendary Quality Experience, Pillars and MOQA standards
• Maintain high team focus by showing co-operation and support to all the colleagues
• Attend daily meetings
• Perform any other reasonable duties as required by management
• Adhere to Safe & Sound procedures regarding Health & Safety and HACCP standards

Requirements:

Mandatory:

• Minimum 2-years experience within a luxury resort/hotel’s outlet
• Written and oral proficiency in English and Italian
• Able to multitask and manage time
• Excellent guest service attitude
• Passionate about food and beverages
• Charming and outgoing personality with excellent manners and communication skills
• Teamwork skills and attitude
• Willing to attend training sessions as provided by management to develop skills
• Able to stand for extended periods of time
• Good IT skills
• Flexible schedules and working hours plus the willingness to work on weekends and holidays required.

Desirable:

• HACCP Certificate
• A Tourism or Hospitality degree
• The knowledge of a third language is a plus
• International work experiences

Diversity & Inclusion

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.