Cloud-Native Customer Success Engineer | AI + Kubernetes

Akamas; Milano; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading technology company is seeking a Customer Success Engineer in Milan. This role involves driving customer onboarding, providing training, and acting as a technical advisor. Candidates should have over 4 years of experience in customer-facing roles, strong knowledge of cloud-native architectures, and excellent communication skills. The company offers a competitive salary, a welfare package, and a flexible remote-first work culture, with occasional in-office activities during onboarding.

Servizi

Competitive salary

Company welfare package (€600)

Flexible working environment

Sustainable office practices

Competenze

• 4+ years of experience in customer-facing roles.
• Strong knowledge of enterprise architectures, cloud-native and Kubernetes.
• Fluent in English.

Mansioni

• Drive customers’ onboarding and adoption of solutions.
• Conduct workshops and training sessions for customers.
• Manage and resolve customer support requests.
• Collect feedback and contribute to product improvement.

Conoscenze

Customer Success Engineering

Cloud-native architectures

Kubernetes

Scripting/automation (Bash, Python)

Communication skills

Strumenti

Dynatrace

Datadog

Grafana

AWS

Google Cloud

Descrizione del lavoro

A leading technology company is seeking a Customer Success Engineer in Milan. This role involves driving customer onboarding, providing training, and acting as a technical advisor. Candidates should have over 4 years of experience in customer-facing roles, strong knowledge of cloud-native architectures, and excellent communication skills. The company offers a competitive salary, a welfare package, and a flexible remote-first work culture, with occasional in-office activities during onboarding.