Client Executive

dentsu; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading company in the creative sector is seeking a Client Executive for their Milan office. The role involves daily client communication, project management, and collaboration with internal teams. Ideal candidates will have at least 2 years of account management experience and a proactive approach to problem-solving.

Competenze

• At least 2 years of account management experience.
• Experience in a creative agency is a plus.
• Strong organizational and prioritization skills.

Mansioni

• Serve as the day-to-day resource for clients on projects.
• Manage projects and assignments independently.
• Understand client needs to create clear briefings and reports.

Conoscenze

Business Analysis

Client Services

Business Analytics

Descrizione del lavoro

We are looking for a Client Executive to be employed in our Milan office.

Role Purpose

You will be an integral part of daily client communication regarding asset status meetings, project knowledge, and processes. You will become a trusted partner to both the internal team and clients, demonstrated through your ability to accomplish tasks thoughtfully and work collaboratively towards common goals. You should always seek opportunities to work on various projects to develop your skills and lead campaigns from start to finish.

Key Accountabilities

As the Account Executive, you will:

1. Serve as the day-to-day resource for clients on projects and general inquiries, building solid rapport with appropriate clients.
2. Partner with clients for strategic and executional needs.
3. Understand client needs to create clear briefings and reports, setting precise directions internally.
4. Manage projects and assignments independently, proactively and creatively resolving issues along the way.
5. Determine when and how to keep the Client Supervisor/Director informed on key project details to obtain management feedback.
6. Effectively promote agency strategies, creative ideas, and points of view.

Person Specification

• At least 2 years of account management experience.
• At least 1 year of experience in a creative agency.
• Ability to write clear, concise, and logical internal and client documents.
• Understanding of social and digital development and production processes.
• Strong organizational and prioritization skills.
• Proactivity and curiosity are essential traits.
• Excellent listening skills and ability to understand client needs.
• Strong attention to detail and quality.
• Creative problem-solving abilities.

Additional Details

Brand: Dentsu Creative

Time Type: Full-time

Contract Type: Permanent

Key Skills

Ab initio, Business Analysis, Logistics & Procurement, Client Services, Business Analytics

Employment Type: Full-Time

Experience: 2+ years

Vacancy: 1