Client Advisor

OTB; Milano; In loco; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

Maison Margiela, intégrée au groupe OTB, recherche un ambassadeur à temps partiel, parlant russe, pour renforcer l'expérience client dans sa boutique. Le candidat sera responsable d'accueillir et de conseiller les clients tout en atteignant des objectifs de vente, avec un fort accent sur la qualité du service.

Competenze

• Au moins 2 ans d'expérience dans le secteur des biens de luxe.
• Fluency in English, Russian, and Italian.
• Capacité à atteindre des performances de vente excellentes.

Mansioni

• Accueillir, conseiller et vendre aux clients.
• Assurer un bon merchandising et la gestion des stocks.
• Atteindre les objectifs de vente fixés.

Conoscenze

Service de qualité

Conseil client

Dynamisme

Professionnalisme

Loyalty des clients

Descrizione del lavoro

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.
John Galliano was named Creative Director of the house in 2014, bringing his sense of spectacle and creative mastery to the unique ethos of Maison Margiela. Whilst developing his own vision for the house, John Galliano has entirely respected the Martin Margiela state of mind, creating a fascinating organic process.
In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

We are looking for a part-time, 20h, open-end contract, Russian-speaking.

As an ambassador of the Maison, you will be able to offer a unique customer experience and develop our Russian clients for our boutique in Rinascente.

Job responsibilities and activities

Under the supervision of the Manager, your missions will include :

• Welcoming, advising and selling to our customers;
• Setting an example for the team;
• Respect the company's processes, guidelines and grooming;
• Ensure proper merchandising and stock management;
• Achieve sales targets;
• Master performance indicators and management tools.

Skills and experience

• You have at least 2 years' experience in the luxury goods sector, enabling you to achieve excellent sales performance while offering quality service.
• Versatile, available and rigorous, you are attentive to the needs of our customers to better advise them and win their loyalty.
• Your dynamism, professionalism and taste for a challenge are essential assets for success in this role.
• Fluency in English is essential.
• Fluent in Russian, Italian and English

#MM