Brand Specialist

Amazon; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading e-commerce company is looking for a Brand Specialist to join their Account Management team. The role involves managing vendor relationships and optimizing product lines. Candidates should have at least 1 year of experience in account or vendor management, strong Excel skills, and the ability to analyze data to enhance vendor performance. This position operates during EU shift hours, focusing on establishing partnerships and growing business metrics to improve customer experience.

Competenze

• 1+ years of Account Management / Vendor Management experience.
• Strong analytical skills to conduct root-cause analyses.

Mansioni

• Establish long-term partnerships with vendor partners.
• Build and execute joint business plans with vendors.
• Conduct analysis on vendor issues and publish recommendations.

Conoscenze

Excel

Account Management

Vendor Management

Descrizione del lavoro

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from a website to an e-commerce partner to a development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.

About the Role

Account Management – Brand Specialist. As a Brand Specialist you will be a part of the Amazon Vendor Services (AVS) Team of Retail Business Services, helping shape and deliver a strategy for managing Amazon AVS vendors.

The AVS team seeks a bright, customer‑centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.

You will use a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors.

You will conceive, create and analyze a wide range of marketing activities and campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. You will also look into operational aspects of the vendor’s business with Amazon, conduct root‑cause analysis of issues, and identify opportunities affecting business.

Timings will be as per EU shift, 12:00pm IST to 9:00pm IST.

Key Job Responsibilities

• Establish long‑term partnerships with key vendor partners for the group of vendors handled.
• Partner with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.
• Build and execute a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
• Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience.
• Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers.
• Conduct regular WBRs and MBRs with the vendors, highlight business metric performance, and build action plans.

Basic Qualifications

• Experience with Excel.
• 1+ years of Account Management / Vendor Management.

Preferred Qualifications

• 3+ years of vendor management experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: December 10, 2025 (Updated about 22 hours ago)

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.